Terms and Conditions

Terms of payment

Sky Throne Limited remain the owner of the goods until such time as these and all other sums owed by the buyer are paid in their entirety. Payment for all products must be made by credit or debit card. We accept payment with VISA, VISA DEBIT, MASTERCARD, SOLO, MAESTRO and ELECTRON card. In addition, we also accept payments via Paypal. (CARD PAYMENT OPTIONS ARE STILL UNDER MAINTENANCE)

Terms of delivery

Once your order has been placed, our website will automatically send you confirmation of your order via e-mail.

Delivery time

Orders will be dispatched within 24 hours of receiving payment in full for the items. If your order is paid before 12 pm on the Friday, it will be shipped on the same day. However, please note that orders placed after 12 pm on a Friday will be shipped the following Monday.

All orders are shipped First Class in the UK and International Mail Services are used for all non UK orders. Please allow 3 working days for UK orders and 10 working days for EU/International orders.

Delivery charges

Delivery charges are shown separately when ordering and must also be paid in advance. The costs will be calculated automatically at the checkout once you have completed your shipping address and selected your method. Charges are dependent upon package size and weight, destination and the chosen shipping method.

Complaints procedure

All complaints should be addressed in writing to Sky Throne Ltd, Unit 10 Quays Reach, Carolina Way, Salford, M50 2ZY, United Kingdom. Alternatively, you can e-mail support@truvape.co.uk.

Prices

We reserve the right to amend our stated prices during the course of the year for reasons such as raw materials cost and exchange rate fluctuations. Please note that such changes will not affect orders which have already been accepted and are being processed.

VAT

Prices advertised on the Truvape and Alchemy websites include UK VAT.